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Family Matters Richmond and Hounslow

We provide Family Matters, our parents support service, in Richmond and Hounslow. Our Family Matters Advisors provide practical support, advice and information to families with children with disabilities and/or additional needs who are feeling under pressure or who are experiencing difficulties.

We will

  • Listen to your worries and experiences in a non-judgmental way
  • Work with you to identify what is working and what is not working
  • Support you to focus on areas of family life that you find challenging and will work with you to identify steps to address some of these difficulties
  • Provide you with information on activities and services and will support you to access them.

To find out more about our Richmond service contact Surabhi Dhondiyal on 07376277779 or contact Martha Fong on 07944 902 794 or email familymatters@ruils.co.uk

To find out more about our Hounslow service contact Alka Tripathi on 07376 354 638  alkatripathi@ruils.co.uk.

To make a referral to our Family Matters service or to self refer to the service please complete our referral form and send to the team

**Please note that Family Matters is a term time only service.**

Any referrals made in the school holidays will not be reviewed until term time resumes.

Join us at one of our forthcoming workshops or social events

Check in and Chat - coffee social, 1st Tuesday of the month, 10am

Join our Family Matters Richmond team at our Ruils offices in Teddington for coffee and conversation and the opportunity to connect with other families, share experiences, and ask questions. Forthcoming dates (16th April, 21st May, 18th June, 16th July) Register your interest here

SEN Advice: Know your Rights, 23rd April 2024, 10am, Peter and Paul Centre, Teddington

This legal workshop with Geldards law firm will include information on what to do if the LA does something wrong or fails to follow the law. This will include routes of appeal, routes of judicial review and routes of complaint. There will be time for Q&As following the presentation

Book a free place here

ASD/ADHD and mental health, 23rd May 2024, 10am, Patch, Twickenham

This workshop will be presented by Dr Alex Doig, Consultant Child & Adolescent Psychiatrist working within CAMHS Tier 3 within the NHS in South West London. Dr Doig will cover some common co-morbidities of ASD and ADHD, including Anxiety, Depression, Eating Disorders, Psychosis / Bipolar and Substance Misuse. Book a free place here

To hear all the latest news and information from Family Matters, subscribe to our children's services quarterly newsletter here

To read about other children's services at Ruils, visit our pages on SEND Advice, Bright Futures and FriendBee SEND Befriending.

Mrs Peters has a son with complex health & social care needs. When she was referred to us she had no services in place & was struggling to cope. Our Parent Support Worker supported her to get a re-assessment which resulted in her getting 6 hours of support from social services. She now has a sitter in place who stays with her son so that she can have a break. She has a specialist car to transport her son in and is managing much better.