Same Day GP Appointment Access Guide

Your Say, Richmond’s user-led co-production group, has created the following guide to support GP practices and the Richmond GP Alliance to improve accessibility for disabled people in making same day GP appointments.

The group, comprised of local disabled people, discussed their experiences, both good and bad, and have come up with recommendations around the following themes:

1. Online Accessibility
2. Accessible Information
3. Recording Access Needs
4. Open Channels of Communication
5. Creating and Inclusive Culture

If implemented, these changes would significantly improve access to same day appointments for many local disabled people.

Click here to read the full guide.