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Information Navigation - GoLocal to find what you need

Our telephone, Drop-In and telephone service can help you to get what you need to live independently at home and in your community.  It is a one-stop shop - if we don't know the answer, we will find it out for you. 

Call us on 020 8973 1877 or email

Activities and Workshops

We also host local activities and workshops. If you have mobility or support needs we can help you to get to activity and can support you to take part. Click here to view our activities. for more information contact Kirsty Cox on 020 8973 1877 or email

 The Force behind GoLocal 

This service is brought to you by Ruils as part of the GoLocal Network. GoLocal is a partnership consisting of local organisations including Ruils, Age UK Richmond, Richmond Mencap, EMAG, the Alzheimer's Society and the Councils Community Independent Living Service. Together, we are delivering services across Whitton, Twickenham, Barnes, Mortlake and East Sheen.


”My father had a massive stroke following my mother’s death and moved into the Borough to stay with me. He needed longer term care, support and extra care housing but we could not establish which local authority was responsible for funding it. The Information Navigation Service resolved the funding issue and co-ordinated a package of help which included neurological support, befriending, addressing social isolation, minor adaptations to my home and, ultimately, the securing of permanent independent accommodation within an extra care housing complex .Without Mike's support, I fear my father would have been just another statistic. He has now got his dignity back and slowly regaining his independence and enjoying life again”.