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Community Health and Wellbeing Worker

Salary: £24,500 - £27,000 per annum pro rata

Hours: 28 hours per week

Location: Hampton North

We are working with the SWL ICB and local GPs to deliver an exciting new service within Hampton North. The Community Health and Wellbeing Worker will speak to households about health and wellbeing, alongside offering support to connect people to services and activities in their local community. The role aims to empower people and take control of their lives.

It involves working with people who may be experiencing a number of issues, so you will need outstanding listening and communication skills, empathy and enthusiasm. You will need excellent organisational skills, be adept at seeking out information for relevant community services and have a tenacity to help people achieve sustainable improvements in their wellbeing.

Join us at this exciting stage of the journey and be a part of the development of this service.

What makes this role fulfilling?

  • Developing relationships with local residents and supporting them to make progress and achieve their goals
  • Becoming a part of the person’s journey to become more independent and navigate the health and social care system
  • Being the point of contact who is there when the person is unsure. Even if we don’t know the answer, we will find it!
  • Being a part of a team.

Main Duties include:

  • Manage a caseload of households, providing monthly home visits and provide a continuous point of contact for all members of the household.
  • Working with the client to assess their needs, create personalised action plans and locate support within the community.
  • Support clients to prioritise and address practical, health, social and emotional issues in their lives which affect their wellbeing.
  • Engage with community organisations and specialise services that provide support to ease the pathway for your clients.
  • Build and maintain relationships with Primary Care Networks, GPS, health care professionals and services across the borough.

Click here to read the full Job Description and Person Specification. 

We operate a Guaranteed Interview Scheme, we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

To get more details of this role please apply with a CV and covering letter to our HR consultant Viv Sage at

Closing date is 9th May 2024 with interviews to follow. 


Adults Services Manager

Salary: £35-39k pro rata 

Location: Teddington Office

Hours: 21 to 28 hours per week

This is a key leadership role in our user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given.

The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.

We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.

The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.

Purpose of Post

  • To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
  • To be responsible for the research and development of adult services in Richmond and Wandsworth.
  • To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
  • To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads
  • To be responsible for adult safeguarding and health and safety across the organisation.

Main Duties include:

Management of Direct Payment Support Service

  • Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through an experienced DP Project Manager.
  • Provide support to the DP Project Manager to resolve complex DP HR management issues around the area of employment law.
  • Support the Project Manager in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
  • Report as required to the commissioners and the Ruils Board of trustees
  • Work with the DP Project Manager and the CEO on new DP projects and funding applications as required.

CILS, Pathways and Counselling Teams

  • Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
  • Work with the CILS partners to ensure that the service is meeting Local Authority targets
  • Report as required to the commissioners and the Ruils Board of trustees
  • Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
  • Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.

General Responsibilities

  • Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
  • Responsible for Health and Safety across the organisation.

Click here to read the full Job Description and Person Specification.

We welcome applicants from all walks of life, training and mentoring will be provided.

We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent 

Closing Date for applications: 1st May 2024, interviews the following week.


FriendBee Befriender

Friendbee is a SEND Befriending Service that matches young people with a paid Befriender to help them access social and leisure activities. We currently support young people up to the age of 25 that have a Special Education Need or Disability (SEND) that impacts their social life, who also live in the London Borough of Richmond or Royal Borough of Kingston.

Our Befrienders are recruited, trained, vetted and employed by Ruils to make finding the right support easier for families. Our service is designed to make long-term and sustainable matches between families and Befrienders. While we help coordinate matches and manage the employment of Befrienders, parents work directly with Befrienders to establish a schedule for sessions.

This is supplemental and part-time work that should accompany another job or studies. We cannot guarantee set hours, although most Befrienders work 2-4 hours per week on average. Minimum rate per hour is the London Living Wage - £11.95. 

To be eligible for this position you must:

  • Live or work within London Borough of Richmond or Royal Borough of Kingston-Upon-Thames 
  • Be 18 years of age
  • Have experience working with children in either a paid or voluntary capacity
  • Have the right to work in the UK
  • Be able to commit to the Befriending role for minimum of 1 year

Applications will be accepted on a rolling basis and interviews will be set up individually. For more information and to apply visit 


Looking for volunteering opportunities?

  • Volunteer Befrienders - click here for more information 
  • Trustees - click here for more information