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Family Matters Richmond and Hounslow

We provide Family Matters, our parents support service, in Richmond and Hounslow. Our Parent Support Workers provide practical support, advice and information to families with children with disabilities and/or additional needs who are feeling under pressure or who are experiencing difficulties.

We will

  • Listen to your worries and experiences in a non-judgmental way
  • Work with you to identify what is working and what is not working
  • Support you to focus on areas of family life that you find challenging and will work with you to identify steps to address some of these difficulties
  • Provide you with information on activities and services and will support you to access them.

To find out more about our Richmond service contact Surabhi Dhondiyal on 07376277779 or email or contact Martha Fong on 07944 902 794 or email

To find out more about our Hounslow service contact Alka Tripathi on 07376 354 638

To make a referral to our Family Matters service or to self refer to the service please complete our referral form and send to the team

Join us at one of our forthcoming workshops:

  • Managing Dentistry for young people with SEND, Tuesday 5th July, 10.30am (St Peter and St Paul Church, Teddington)

Do you struggle to take your young person to the dentist, or is brushing their teeth a challenge? This Family Matters and Bright Futures workshop is for parents of young people with additional needs and will be presented by Sheryll Jones, Oral health promoter from the Community Special Care dentistry team at King's College Hospital.

Come along for the opportunity to ask your questions about dental care for young people with special needs and listen to a short presentation from the Special Care Dentistry team. Sheryll specialises in people who cannot access regular dentistry and she's also planning to bring brush kits to give to parents who attend. 

Book a free place here

  • Wills and Trusts, Wednesday 13th July, 10am (online)

Join this workshop to hear specialist lawyer Philip Warford from Renaissance Legal talking about how to plan for the future using carefully prepared Wills and Trusts. 

Philip will explain how to safeguard means tested benefits and how to provide financial security for your disabled loved one, as well as the rest of your family. Philip will talk through the different Trust options available, the importance of a Letter of Wishes and choosing the right Trustees.

Book a free place here

To hear all the latest news and information from Family Matters, subscribe to our children's services quarterly newsletter here

To read about other children's services at Ruils, visit our pages on SEND Advice, Bright Futures and FriendBee SEND Befriending.

Mrs Peters has a son with complex health & social care needs. When she was referred to us she had no services in place & was struggling to cope. Our Parent Support Worker supported her to get a re-assessment which resulted in her getting 6 hours of support from social services. She now has a sitter in place who stays with her son so that she can have a break. She has a specialist car to transport her son in and is managing much better.