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Family Matters Richmond and Hounslow

We provide Family Matters, our parents support service, in Richmond and Hounslow. Our Parent Support Workers provide practical support, advice and information to families with children with disabilities and/or additional needs who are feeling under pressure or who are experiencing difficulties.

We will:

  • Listen to your worries and experiences in a non-judgemental way
  • Work with you to identify what is working and what is not working
  • Support you to focus on areas of family life that you find challenging and will work with you to identify steps to address some of these difficulties
  • Provide you with information on activities and services and will support you to access them.

To find out more about our Richmond service contact Surabhi Dhondiyal on 07376277779 or Linda Campbell-Arthur on 07903633326 or email or

To find out more about our Hounslow service contact Alka Tripathi on 07376 354 638

Join us at one of our Workshops:


9th July 10.30am-12.30pm Managing Challenging Behaviour 
BridgeLink Centre, Isleworth 
This workshop will teach you the skills to understand and respond helpfully to your child's challenging behaviour. It will be a practical session with lots of evidence- based tips and tools to manage difficult behaviour and restore your sense of calm! 

Book Here



25th June 10.30am-12.30pm Just Relax: Relaxation and mindfulness techniques for children and parents

RUILS, The Disability Action and Advice Centre, 4 Waldegrave Road, Teddington

Zara Simmond is a certified Relax Kids and Just Relax Coach teaching children, young people and adults how to help themselves feel calm, focused and relaxed in a fun and engaging way. Working closely with families, schools, charities and within the local community, Zara's unique, award-winning mindfulness and relaxation sessions enable all age groups to develop techniques and a strong emotional tool kit that prepares them for life's many challenges.

Book here


Mrs Peters has a son with complex health & social care needs. When she was referred to us she had no services in place & was struggling to cope. Our Parent Support Worker supported her to get a re-assessment which resulted in her getting 6 hours of support from social services. She now has a sitter in place who stays with her son so that she can have a break. She has a specialist car to transport her son in and is managing much better.