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Family Matters Richmond and Hounslow

We provide Family Matters, our parents support service, in Richmond and Hounslow. Our Family Matters Advisors provide practical support, advice and information to families with children with disabilities and/or additional needs who are feeling under pressure or who are experiencing difficulties.

We will

  • Listen to your worries and experiences in a non-judgmental way
  • Work with you to identify what is working and what is not working
  • Support you to focus on areas of family life that you find challenging and will work with you to identify steps to address some of these difficulties
  • Provide you with information on activities and services and will support you to access them.

To find out more about our Richmond service contact Surabhi Dhondiyal on 07376277779 or contact Martha Fong on 07944 902 794 or email familymatters@ruils.co.uk

To find out more about our Hounslow service contact Alka Tripathi on 07376 354 638  alkatripathi@ruils.co.uk.

To make a referral to our Family Matters service or to self refer to the service please complete our referral form and send to the team

**Please note that Family Matters is a term time only service.**

Any referrals made in the school holidays will not be reviewed until term time resumes.

Join us at one of our forthcoming workshops or social events

Check in and Chat - coffee social, 1st Tuesday of the month, 10am

Join our Family Matters Richmond team at our Ruils offices in Teddington for coffee and conversation and the opportunity to connect with other families, share experiences, and ask questions. Forthcoming dates (16th July) Register your interest here

  • Planning for the Future with Wills and Trusts – Renaissance Legal webinar, Wednesday 11th September, 10am, zoom

Philip Warford will be delivering a free Zoom Webinar. He will talk about how to protect a disabled or vulnerable person using specialist Wills and Trusts. Book a free place here

  • Who Cares 4 Carers Tuesday 17th September, 10am, DAAC, Waldegrave Road

In this session we welcome Sara Challice from Who Cares 4 Carers, who will lead a talk on how parent carers can improve their own health and wellbeing. Sara Challice is the award-winning author of the book ‘Who Cares? – How to Care for Yourself Whilst Caring for a Loved One’. Book a place here

  • Decision Making: Renaissance Legal webinar, Thursday 19th September, 10am, zoom

This webinar is about decision making for a disabled or vulnerable person. He will talk about the key principles of the Mental Capacity Act 2005, Powers of Attorney and the Court of Protection. Book a place here

  • Welfare Benefits: Renaissance Legal webinar, Wednesday 25th September, 10am, zoom

In this free 1 hour Zoom webinar, Renaissance Legal’s specialist benefits team will explore and answer some common benefits questions to provide parents and carers with practical, helpful advice and guidance. Book a place here

  • Family Matters Hounslow: Disability Living Allowance, Thursday 10th October, 10.30am, Isleworth Public Hall

During the workshop, you will learn about the eligibility criteria, how to complete the application form, and tips for providing supporting evidence. Our experienced speaker, Vilma Espinoza will guide you through the process and answer any questions you may have. Book a place here

To hear all the latest news and information from Family Matters, subscribe to our children's services quarterly newsletter here

To read about other children's services at Ruils, visit our pages on SEND Advice, Bright Futures and FriendBee SEND Befriending.

Mrs Peters has a son with complex health & social care needs. When she was referred to us she had no services in place & was struggling to cope. Our Parent Support Worker supported her to get a re-assessment which resulted in her getting 6 hours of support from social services. She now has a sitter in place who stays with her son so that she can have a break. She has a specialist car to transport her son in and is managing much better.