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Family Matters Richmond and Hounslow

We provide Family Matters, our parents support service, in Richmond and Hounslow. Our Parent Support Workers provide practical support, advice and information to families with children with disabilities and/or additional needs who are feeling under pressure or who are experiencing difficulties.

We will

  • Listen to your worries and experiences in a non-judgmental way
  • Work with you to identify what is working and what is not working
  • Support you to focus on areas of family life that you find challenging and will work with you to identify steps to address some of these difficulties
  • Provide you with information on activities and services and will support you to access them.

To find out more about our Richmond service contact Surabhi Dhondiyal on 07376277779 or email or contact Martha Fong on 07944 902 794 or email

To find out more about our Hounslow service contact Alka Tripathi on 07376 354 638

To make a referral to our Family Matters service or to self refer to the service please complete our referral form and send to the team

Join us at one of our forthcoming workshops:

  • Sibling Rivalry, Wednesday 18th May, online

The workshop is aimed at parents of disabled children who would like to learn more about dealing with sibling rivalry. The focus of the workshop will be on supporting siblings.

What participants will gain:

  • how to spot if your sibling child is having difficulty coping
  • what to do if your sibling isn’t getting on with their brother or sister
  • how to manage challenging behaviour

To book a free place click here  

  • Speech and Language, Thursday 26th May, 10.30am, Bridgelink Centre, Isleworth

This Family Matters Hounslow workshop will be run by the Hounslow Speech and Language Therapy team. The session will cover:

  • Their role as Speech and Language Therapists
  • Developmental Language Disorder (DLD)
  • Autism and strengths of autistic communication/communication tips

Book a free place here

To hear all the latest news and information from Family Matters, subscribe to our children's services quarterly newsletter here

To read about other children's services at Ruils, visit our pages on SEND Advice, Bright Futures and FriendBee SEND Befriending.

Mrs Peters has a son with complex health & social care needs. When she was referred to us she had no services in place & was struggling to cope. Our Parent Support Worker supported her to get a re-assessment which resulted in her getting 6 hours of support from social services. She now has a sitter in place who stays with her son so that she can have a break. She has a specialist car to transport her son in and is managing much better.